Casino Plush Privacy Policy

01 Introduction

This Privacy Policy describes how casino plush collects, uses, stores, and protects personal information provided by players who access and use the casino plush online gaming platform at casinoplush.com.

By registering an account or using any feature of casino plush, you confirm that you have read and understood this Privacy Policy and consent to the data practices described here. This policy applies to all players using the platform from within the Philippines.

02 What Data We Collect

Casino plush collects personal data in several ways — through your account registration, through your activity on the platform, and through technical data generated when you use the site. Here is a breakdown of the categories of data we collect:

Casino plush does not collect sensitive financial data like full credit card numbers. Payment processing for PHP deposits and withdrawals is handled through secure channels, and only reference data necessary for transaction matching is retained.

03 How We Use Your Data

The personal data casino plush collects is used for the following purposes:

• Account operation: To create, maintain, and manage your player account, including login authentication via OTP and password.
• Identity verification: To verify that you meet the 21+ age requirement and to confirm your identity before processing withdrawals in PHP.
• Payment processing: To facilitate deposits and withdrawals to and from your nominated Philippine bank account or supported e-wallet.
• Responsible gaming: To monitor gaming patterns and support responsible gaming practices, including flagging unusual activity that may indicate a player needs assistance.
• Platform security: To detect and prevent fraud, money laundering, unauthorised account access, and other security threats.
• Customer support: To respond to your queries, resolve disputes, and improve service quality based on interaction records.
• Platform improvement: To analyse aggregated, anonymised usage patterns to improve the casino plush product — game performance, feature development, and user experience.
• Legal compliance: To meet any applicable legal or regulatory obligations, including responding to lawful requests from Philippine authorities.

04 Data Sharing and Third Parties

Casino plush does not sell, rent, or share your personal data with third parties for their own marketing or commercial purposes. Data may be shared in limited circumstances with the following categories of third party:

• Payment processors: Philippine banking partners and e-wallet service providers receive only the data necessary to execute your deposit or withdrawal transaction in PHP.
• Identity verification services: Third-party KYC providers may process your identity documents to assist with verification. These providers are bound by confidentiality obligations.
• Technical infrastructure providers: Cloud hosting, security monitoring, and platform analytics services may process technical data as part of platform operations. These providers are data processors operating under our instructions.
• Legal and regulatory authorities: Casino plush will disclose data to law enforcement or regulatory bodies when required to do so by applicable Philippine law.

In all cases where data is shared, casino plush takes reasonable steps to ensure that the recipient handles your data in a manner consistent with applicable data protection standards.

05 Data Retention

Casino plush retains your personal data for as long as your account is active and for a period after account closure as required to meet legal, regulatory, or dispute resolution obligations.

• Account and identity data is retained for the duration of your account and for a minimum period after closure to satisfy any applicable record-keeping requirements.
• Transaction records in PHP are retained for the period required under applicable Philippine financial regulations.
• Gaming activity logs are retained for the period necessary to support responsible gaming obligations and dispute resolution.
• Support communications are retained for a reasonable period to maintain service quality and resolve any follow-up issues.

When data is no longer required, casino plush disposes of it securely through appropriate deletion or anonymisation processes.

06 How We Protect Your Data

Casino plush implements technical and organisational security measures appropriate to the sensitivity of the data we hold. Key protections include:

• SSL encryption: All data transmitted between your browser and casino plush is encrypted using SSL/TLS protocols, protecting your account data and payment information in transit.
• Access controls: Internal access to personal data is restricted to casino plush staff who require it to perform their functions. Access is managed through role-based controls and monitored.
• OTP authentication: Account login and sensitive account actions require OTP verification to your registered mobile number, protecting against unauthorised access even if your password is compromised.
• Secure data storage: Personal data is stored on secured infrastructure with appropriate protections against unauthorised access, loss, or destruction.

07 Your Privacy Rights

As a player using casino plush from the Philippines, you have the following rights with respect to your personal data:

• Right of access: You may request a copy of the personal data casino plush holds about you.
• Right to correction: If your personal data is inaccurate or incomplete, you may request that it be corrected. You can update many details directly through your account settings.
• Right to deletion: You may request that your personal data be deleted, subject to any overriding legal or regulatory retention requirements that apply to casino plush.
• Right to restrict processing: In certain circumstances, you may request that casino plush limit how your data is used while a concern or dispute is being resolved.
• Right to withdraw consent: Where data processing is based on your consent — such as for certain marketing communications — you may withdraw that consent at any time through your account settings or by contacting support.

To exercise any of these rights, contact casino plush support through your account. We will respond to your request in a reasonable timeframe consistent with applicable data protection obligations.

08 Cookies and Tracking Technologies

Casino plush uses cookies and similar technologies to operate the platform, maintain your session, and understand how the site is used. Cookies are small files stored on your device by your browser.

• Essential cookies: Required for the platform to function — including maintaining your login session and remembering preferences. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand aggregated, anonymised usage patterns — which features are popular, how sessions flow, and where improvements are needed. Individual users are not identified through this data.
• Security cookies: Used to detect and prevent fraudulent activity, including bot access and session hijacking attempts.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use the casino plush platform normally.

09 Minors and Age Restriction

Casino plush is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If casino plush becomes aware that personal data has been submitted by an underage individual, that data will be deleted and the associated account will be closed.

If you believe that a minor has submitted personal data to casino plush, please contact support immediately so that the matter can be investigated and resolved.

10 Contact and Policy Updates

If you have questions about this Privacy Policy or want to exercise your data rights, contact casino plush support through your player account. You can also reach the support team at the email address shown in the footer of this page — displayed as plain text for reference.

Casino plush may update this Privacy Policy from time to time. The updated date shown at the top of this page reflects the most recent revision. Material changes will be communicated through your account where reasonably practicable. Continued use of casino plush following any update constitutes acceptance of the revised policy.

For related legal documentation, see the Terms & Conditions and the Responsible Gaming page.